What to do in a gas emergency
Are you experiencing any of the symptoms of carbon monoxide
poisoning?
Can you smell gas?
Are there any danger signs on or around the appliance?
Act quickly and take the following safety steps:
- Open all doors and windows to ventilate the room. Get fresh air
immediately
- Switch off the appliance and do not reuse until it has been
checked by a Gas Safe registered
engineer
- Shut off the gas supply at the mains (if you know where this
is)
- Call the relevant National Gas Safety number (see below)
- Visit your GP or the hospital immediately and tell them
that you believe your symptoms may be related to carbon monoxide poisoning
- Contact a Gas Safe registered
engineer to carry out the necessary repairs to the
appliance
National Gas Emergency numbers.
- England, Scotland and Wales;
- For Natural gas and LPG, call the National Grid Gas Emergency
Freephone Number: 0800 111 999
- Isle of Man:
- For Natural gas and LPG, call Manx Gas Ltd: 01624 644
444
- Northern Ireland:
- For Natural gas, call Phoenix Natural Gas: 0800 002 001
- For LPG
- Bulk and Metered supplies; see telephone number on the bulk
storage vessel or at the meter
- Cylinder supplies; See gas supplier emergency contact details
in the local telephone directory*
- Jersey:
- For Natural gas and LPG, call Jersey Gas Company Ltd: 01534
755555
- Guernsey:
- For Natural gas and LPG, call Guernsey Gas Ltd: 01481
749000
* For cylinder supplies on caravan parks and hire boats, the
site owner and/or boat operator may also have responsibilities.
Advice may be obtained from the gas company identified on the
cylinder through their emergency contact details.