If a gas appliance has been badly fitted or poorly serviced, there’s a risk of gas leaks, fires, explosions and carbon monoxide (CO) poisoning. Here’s what to do if you smell gas or if you’ve been feeling unwell and experiencing headaches, nausea or dizziness and suspect it’s CO poisoning.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
If you smell gas and require gas emergency services, there’s a free, 24-hour National Gas Emergency Helpline you can call.
The gas emergency number you need depends on where you’re based and the type of gas that’s involved:
|Country||Natural Gas (NG)||Liquified Petroleum Gas (LPG)||Towns Gas/Mains Gas**|
|England, Wales and Scotland||0800 111 999||Contact number on bulk storage vessel or meter*||N/A|
|Northern Ireland||0800 002 001||Contact number on bulk storage vessel or meter*||N/A|
|Isle of Man||0808 1624 444||0808 1624 444||0808 1624 444|
|Guernsey||N/A||01481 749000||01481 749000|
|Jersey||N/A||01534 755555||01534 755555|
*This applies for bulk and metered supplies. For cylinder supplies, please check your local telephone directory for contact details. On caravan sites and boats, the site owner or boat operator may also have gas safety responsibilities.
**Guernsey and Jersey use a manufactured LPG/air mixture that’s commonly known as ‘mains gas’ and supplied from an underground main system. The Isle of Man has a similar system known as ‘towns gas’, but many of the installations on this system are being converted to burn natural gas.