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Having a new appliance fitted?

Here’s a few things to keep in mind

If you’re about to have a new gas appliance fitted in your home, here’s what you need to know to make sure it’s done correctly and keep your household safe.

These are the first steps we suggest you take:

  1. Get in touch with a Gas Safe registered business for advice. You can find one online or call us on 0800 408 5500.
  2. Get a quote from two or three different businesses. You’ll need to provide details of the work to be done, the appliance make and model, and location inside your property.
  3. See if these businesses can provide references from previous customers.
  4. Make sure the business has public liability insurance. You’ll also want to check with your insurer about whether the job will impact your own insurance.

Checklist before starting gas work

Once you’ve chosen your Gas Safe registered engineer, it’s a good idea to confirm the job in writing, including these details:

  • Name, address and contact details for both parties.
  • Agreed price, the work it covers, methods of payment and any additional work.
  • Start date and duration of work, plus any late penalties which have been agreed.
  • Confirmation that the business will notify the Local Authority Building Control of any relevant works and when you’ll receive your certificate (if applicable).
  • The work to be undertaken, the appliances included and materials to be used.
  • Details of any subcontractors used (including Gas Safe registration number).
  • Refuse disposal and who will carry out any necessary remedial work.
  • After sales services such as warranties on appliances, materials and workmanship. This includes arrangements to correct any defective work or damage to the property.

Before your engineer starts work at your property, it’s crucial to check they’ve got a valid Gas Safe ID card showing they’re appropriately qualified to carry out the work.

Upon completion of the gas work

Once the work has been completed to the agreed specifications, and you’re happy with it, there are just a few more things to bear in mind:

  • You should receive completed commissioning documents from your engineer such as the Benchmark certificate for boilers.
  • Your warranty registration needs to be completed and returned
  • If you’re based in England or Wales, your engineer needs to notify the installation to your Local Authority (unless it’s a flue cooking appliance).

After you have had gas work completed in your property you can nominate your installation for an inspection by Gas Safe Register.

Remember all gas appliances in your home need to be serviced and checked annually by a Gas Safe registered engineer.